What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I use a credit card form without a gateway integration?

    Asked by raluxury on August 28, 2014 at 08:04 PM

    Hello, I wamt to be able to collect credit card information without going through the gateway because I will Manually enter it in my office. Please let me know if that is possible

    credit card office hello
  • Profile Image
    JotForm Support

    Answered by TitusN on August 29, 2014 at 02:01 AM

    Hello, 

    I'm afraid that is not possible. 

    Our servers are not PCI DSS compliant such that you can collect Credit Card Information and store it in your Jotform account (which saves the information on our servers). 

    This is why we recommend the use of Payment Gateways which are PCI Compliant - which securely store the CC information for billing etc. 

    You can still use any of the available payment gateway integrations to collect CC information (highly recommended - taking liability of identity theft from you)

    Please let us know if this helps.