What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PLease stop billing me

    Asked by Algernong Allen  on August 29, 2014 at 03:51 PM

    My account 1378240087691 is being billed though I thought I cancelled service. Please advise.

    style size font cancelled
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 29, 2014 at 04:55 PM

    Your subscription has been cancelled, your account is schedule to downgrade on 2014-09-04. Thank you for choosing JotForm.

    If you have another question non-related to this one, please open a new thread, we will be glad to assist you.