What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form "Over Quota", however didn't reach submission limit.

    Asked by Bailey  on August 30, 2014 at 02:05 PM

    Hi, everytime someone makes a new submission on my member application form, it says "Form Over Quota" However there's only 3 submissions on it. My other form only has 18 submissions. Why is it saying this??

    Page URL:
    http://form.jotform.us/form/42378097440156

    submission limit Submissions application form form over quota new submission
  • Profile Image
    JotForm Support

    Answered by Kiran on August 30, 2014 at 11:28 PM

    I see that the email address is not registered with us and shows as a guest account. Guest accounts are limited to 20 monthly submissions when it is 100 submissions on registered free account. You can get registered with us for a free account that helps in taking this advantage of 100 monthly submissions. Please go through our pricing page for comparing free account and paid subscriptions.

    Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.