Payment Submissions reached message

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    Michael McGowan
    Asked on August 31, 2014 at 06:52 AM

    I keep getting mails saying that I have reached the limit of my account and that the forms will be disabled.  However, I am sure that I do not get more than 4-5 messages from the web site and, as far as I ń know, no payments.

    Can you please send me details of use?

     

    Michael McGowan

    www.nepalichildrenstrust.com

  • Profile Image
    Welvin
    Answered on August 31, 2014 at 01:28 PM

    Hi Michael,

    You have actually reached your 10 payment submissions per month. You can check your usage by going to My Account - Usage section: http://www.jotformeu.com/myaccount/usage/

    Note that Free Account is limited to 10 Payment Submissions per month only. You have two donation forms. One with 5 submissions and one with 11 submissions.

    Thank you!

  • Profile Image
    Welvin
    Answered on August 31, 2014 at 01:30 PM

    By the way, please make sure to logged into your account. You are currently posting this thread using a guest account.

    Thank you!