What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not all submissions showing up

    Asked by naughtygurltabby on September 01, 2014 at 12:15 PM

    Hi. On my puppy application it says i have 59 submissions but only 50 are showing up. It will say i have 5 new submissions but wont show them.

    Page URL:

  • Profile Image

    Answered by Carina on September 01, 2014 at 01:16 PM

    Sorry about this. I checked the form and indeed it showed 59 submissions and 5 new:

    When consulting them we could only access 51 (there is a duplicate Application ID) submissions without new ones:

    I applied a correcting script so now the counter is correct again. The correct number is 51 submissions.

    I apologize for all the inconvenience of this situation.

    Please let us know if we can assist you further.
    Thank you