What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup an autoresponder for a form?

    Asked by selttes on September 07, 2011 at 06:24 AM

    This feature of Jot Form is the most confusing. I'm looking for an Auto-responder whereby when a prospective client submits an inquiry, the person receives an auto-response indicating their inquiry was received. Currently I receive in my email account the auto responder message that I want the client to receive. Do I have to log into Jotform and manually type into the 'recipient' field the submitter's email address?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

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    JotForm Founder

    Answered by aytekin on September 07, 2011 at 06:29 AM

    Here is how you can create a new auto-responder to send the person who fills the form:
    1. Open your form on the Form Builder
    2. Click on "Setup and Share" tab,
    3. Click on "Email Alerts",
    4. Click on "Add New Email" and ,
    5. Then select Autoresponder,
    6. On the right bottom side, (recipient address) select the form question that asks user to enter an email address,
    7. Finish and Save your form.