How to setup an autoresponder for a form?

  • Profile Image
    selttes
    Asked on September 07, 2011 at 06:24 AM

    This feature of Jot Form is the most confusing. I'm looking for an Auto-responder whereby when a prospective client submits an inquiry, the person receives an auto-response indicating their inquiry was received. Currently I receive in my email account the auto responder message that I want the client to receive. Do I have to log into Jotform and manually type into the 'recipient' field the submitter's email address?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

  • Profile Image
    aytekin
    Answered on September 07, 2011 at 06:29 AM

    Here is how you can create a new auto-responder to send the person who fills the form:
    1. Open your form on the Form Builder
    2. Click on "Setup and Share" tab,
    3. Click on "Email Alerts",
    4. Click on "Add New Email" and ,
    5. Then select Autoresponder,
    6. On the right bottom side, (recipient address) select the form question that asks user to enter an email address,
    7. Finish and Save your form.