Classic Cow HorseAsked on August 8, 2022 at 11:35 AM
When someone fills out my form I get an email notification, then when another person sends an email I get another notification as a continuation to the previous email. Is there a way that I can get separate emails for each submission?
Rhina JotForm SupportReplied on August 8, 2022 at 12:31 PM
Hi Classic Cow Horse!
Thanks for reaching out to Jotform Support.
Notifications are usually sent individually and not as a continuation of a previous submission.
May we ask for a screenshot of the second notification showing that it was a continuation so we can further check? Also may we ask for the direct URL link to the form?
Looking forward to assisting you with this.
Thanks Classic Cow Horse!