When someone fills out my form I get an email notification, then when a

  • Classic Cow Horse
    Asked on August 8, 2022 at 11:35 AM

    When someone fills out my form I get an email notification, then when another person sends an email I get another notification as a continuation to the previous email. Is there a way that I can get separate emails for each submission?

    Page URL: https://www.jotform.com/help/25-setting-up-email-notifications/
  • Rhina JotForm Support
    Replied on August 8, 2022 at 12:31 PM

    Hi Classic Cow Horse!

    Thanks for reaching out to Jotform Support.

    Notifications are usually sent individually and not as a continuation of a previous submission.

    May we ask for a screenshot of the second notification showing that it was a continuation so we can further check? Also may we ask for the direct URL link to the form?

    Where to find my form URL

    Looking forward to assisting you with this.

    Thanks Classic Cow Horse!