What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I need to upgrade? If so what are the costs?

    Asked by charliebrear on September 04, 2014 at 06:50 AM
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    Answered by cettox on September 04, 2014 at 07:00 AM

    Hi charliebrear,

    That totally depends on how much do you intend to use JotForm and in what ways you intend to use JotForm.

    Currently we limit the free accounts with maximum of 100 submissions(with at most 10 SSL and 10 Payments), 100 MB storage space and 1 subuser account.

    If you ever need to exceed above limits, we strongly urge you to upgrade with one of plans specified on our pricing page : http://www.jotform.com/pricing.

    If you need slighly more submission limit, you can use our Get More section of your account page to complete some simple tasks to increase your submission limit for free.

    Thanks for contacting us. Have a nice day.