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Massigan McLeanAsked on August 9, 2022 at 6:54 AM
Hi I deleted my account by error can I retrieve this back please
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Raymond JotForm SupportReplied on August 9, 2022 at 7:09 AM
Hello Massigan,
Thanks for reaching out to Jotform Support. I've reactivated your account associated with massmclean@gmail.com. You may proceed in logging in through the Jotform Login Page. If you don't remember your password, consider resetting them as well. Let me take you through it:
1. Go to the Jotform Main Page and click on Login.
2. On the login screen, click on Forgot Password.
3. Enter your email address and then click on Send Reset Instructions.
You'll get an email with instructions about how to reset your password.
4. In the email, click on Reset Password.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
Your new password is now set and you can use it to log into your Jotform account.
Let us know if you have any other questions.