How to recover deleted account?

  • Massigan McLean
    Asked on August 9, 2022 at 6:54 AM

    Hi I deleted my account by error can I retrieve this back please

  • Raymond JotForm Support
    Replied on August 9, 2022 at 7:09 AM

    Hello Massigan,

    Thanks for reaching out to Jotform Support. I've reactivated your account associated with massmclean@gmail.com. You may proceed in logging in through the Jotform Login Page. If you don't remember your password, consider resetting them as well. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

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    2. On the login screen, click on Forgot Password.

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    3. Enter your email address and then click on Send Reset Instructions.

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    You'll get an email with instructions about how to reset your password.

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    4. In the email, click on Reset Password.

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    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

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    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.