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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    change default email

    Asked by plasticmary on September 05, 2014 at 12:04 AM
    change default email
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 05, 2014 at 03:18 AM

    Hello plasticmary,

    I am not sure if I have understood your question correctly.

    Do you want to change your profile email address or the email address used to receive submission emails?

    To change profile email address, here are the steps you should follow:

    1. Sign in to your JotForm account and then click on the person looking icon from the top right corner of your screen. Please check the screenshot below:

    2. Click on "Accounts" hyper link.

    3. Click on the "Profile" tab.

    4. Scroll down and click on the edit button of the "Email" field. Please check the screenshot below:

     

    If you want to change the email address which is used to receive submission emails, you need to actually change the "Recipient Email" address of your notification email alert. The following guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!