condition wizard not appearing when selected

  • jmkushnir
    Asked on September 8, 2014 at 12:10 AM
  • Ashwin JotForm Support
    Replied on September 8, 2014 at 4:12 AM

    Hello jmkushnir,

    I am not sure if I have understood your question correctly.

    Do you mean to say that when you click on the "Conditions" button of editor toolbar, it does not display the condition wizard window?

    I checked few of your last edited form and did not find any issue with that. Clicking on condition button does display the wizard window without any issue. Please check the screenshot below:

    condition wizard not appearing when selected Image 1 Screenshot 20

    I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    If you continue to have this issue it could be related to CDN and clicking on the following URL should solve this problem:  https://www.jotform.com/?noCDN=true  

    Do get back to us if the issue persists.

    Thank you!