Cancel subscription - return to free form

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    ajennings
    Asked on September 08, 2014 at 08:34 AM

    Issues doing so.

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    jedcadorna
    Answered on September 08, 2014 at 09:43 AM

    I have already cancelled your subscription and set your account back to FREE.

    I can see that you are using paypal when you paid your subscription, in order to fully cancel the subscription you also have to cancel the subscription on your paypal's account.

    Please follow this steps:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.