What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to just add more payment submissions to my account?

    Asked by ForeverPurity on September 08, 2014 at 03:34 PM

    I don't need more submissions or space; just payment submissions, is there an option for that?

    Submissions my account
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    JotForm Support

    Answered by Welvin on September 08, 2014 at 04:49 PM

    Hi,

    Unfortunately, that's not possible. It's actually the same. When I say the same, meaning, they are combined across all forms you have. It's not the same as having a free account.

    Free account has 100 non-secure submissions per month, 10 secure submissions per month and 10 payment submissions per month. So if you are on the free plan for example, your forms will be temporarily disabled when you reach any of these limits.

    Thank you!