- JLEE123Asked on September 08, 2014 at 06:04 PM
I have 2 questions: Shipping is not calculating correctly when the jot form is re-directed to pay pal it adds shipping when I want it not to.
AlsoI would like to apply only one shipping cost to multiple books, how do I set this up?
- JotForm SupportjonathanAnswered on September 08, 2014 at 07:28 PM
Did you add the Shipping Cost in the Other Options in the Payment Wizard?
I suggest you just redo the Payment Configuration Wizard and check your setting of the Shipping Cost.
Inform us if there are still issue.
I also create a separate post regarding your 2nd question here http://www.jotform.com/answers/425913
We will attend to it separately.
- JLEE123Answered on September 11, 2014 at 05:16 AMThanks so much for your speedy reply!
I think I have this all sorted out now.
Custom Artwork & Framing
- JotForm SupportWelvinAnswered on September 11, 2014 at 09:29 AM
It's our pleasure to help! We're glad that the problem is sorted now! If you require any further assistance, feel free to contact us again.
Thank you for using Jotform!