- LearnButeykoAsked on September 08, 2014 at 11:10 PM
After receiving an email, I tried following the instructions from a company called Blue Snap - it is very complicated and difficult.
I'm happy to replace credit card details or whatever - but if I can avoid a challenging episode of accessing my account details I'd be most grateful.
Please let me know.
- JotForm Supportashwin_dAnswered on September 09, 2014 at 04:46 AM
Please be noted that BlueSnap is our payment processing partner.
Upon checking your account, I found that you have successfully upgraded your account again with the new credit card with order #INT140909-2611-53905.
Just to ensure that there is no double billing, I have gone ahead and cancelled your BlueSnap subscription. Your account is in good shape now.
How this helps.
Do get back to us if you have any questions.