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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Drop down options don't display in IE8 and IE9 if multi language "Detect user browser language" is enabled

    Asked by xentive on September 09, 2014 at 06:16 AM

    Dear

     

    I have a big problem : my drop down fields don't works in IE : I can't see the options !

    This is my field in IE :

     

     

    And my fied in Firefox :

     

     

    Can you help me ?

     

    Regards

     

    Isabelle

     

    Dropdown options Not showing IE9
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    Answered by jedcadorna on September 09, 2014 at 10:14 AM

    I was able to replicate the issue in IE8 and IE9 where options are blank and doesn't show.

    Let me forward a ticket to our 2nd level so they can look at this issue. You will be notified here once there's an update about the reported ticket.

     

  • Profile Image

    Answered by xentive on September 11, 2014 at 02:56 AM

    Hello

     

    Thank you, I wait your feedback.

     

    Regards

     

    Isabelle

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    JotForm Support

    Answered by ashwin_d on September 11, 2014 at 04:23 AM

    Hello Isabelle,

    On behalf of my colleague, you are welcome.

    This issue is already reported to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!

  • Profile Image

    Answered by xentive on September 15, 2014 at 09:25 AM

    Hi

    Yes, it works ! Thank you very much !

    Regards

    Isabelle