What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many users can view the submission of a form?

    Asked by karina.e.serrano on September 09, 2014 at 03:21 PM

    If we start with a free account and "bump up" will we lose any data?

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    JotForm Support

    Answered by david on September 09, 2014 at 05:28 PM


    Depending on the subscription level of your account, you can show forms with a certain amount of sub users.  If you do upgrade to a subscription package,  here is our guide on how to do so:



    You will never lose any data when changing account levels whether it be upgrading or downgrading back to a free account if you no longer need the submission or storage limits.

    Let us know if you have any further questions and we will be happy to help.