What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I change an email notification address

    Asked by maholcomb on September 09, 2014 at 11:38 PM

    I changed my email address after setting up my account and even though I change my email in my account settings, it seems to default to my original email.  I do want the notification to go to me...just not to the old email.

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    JotForm Support

    Answered by jonathan on September 10, 2014 at 04:43 AM


    Please review this user guide -Finding-out-E-mail-Address-used-for-submission-notifications

    The Recipient E-mail box is where the submission emails being sent.

    So, change the email address in the Recipient E-mail box to your target email address.

    Please inform us if you need further assistance.