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jesselAsked on September 11, 2014 at 5:27 PM
Hi,
I cancelled my account (changed to free) a month ago, but just was billed $9.95 and seem to be back to premium. Can you advise and issue a credit?
Thanks,
Jesse
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Welvin Support Team LeadReplied on September 11, 2014 at 7:12 PM
Hi Jesse,
We have completely cancelled your subscription and issue a refund for the latest payment you've made. Expect the refund returned to your account within 4-10 business days.
Thank you for using Jotform!