What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a file size limit for upload submissions?

    Asked by atlantaindiemarketvendor on September 08, 2011 at 04:32 PM
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    JotForm Support

    Answered by NeilVicente on September 08, 2011 at 05:05 PM


    The maximum size for a file upload is 1GB across all types of account, but an upload field is set to allow a maximum of 10MB by default.

    To change it, click on the upload field then click the Max File Size button:

    Enter your preferred value (in Kilobytes), click OK then save your form.

    We hope you find this answer helpful. Kindly inform us if you have further questions. You may also open a new thread for questions not related to this topic.

    Thank you for using JotForm!


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    Answered by atlantaindiemarketvendor on September 08, 2011 at 06:05 PM

    Thank you!

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    Answered by umhlanga on September 23, 2011 at 12:47 PM

    Where will we see the total file size of the submission once completed?

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    Answered by brx250 on September 23, 2011 at 11:14 PM

    Hi there,

    For the owner of the form, you can see it on your account's My Forms' page together with other submission's counters.

    And for the client's side, the file size indicator is not available in the single File upload field but it is available when the multiple upload is allowed or enabled.

    Hope this helps. If you do have any other questions in the future, please feel free to contact us again.


    Albert | JotForm Support