What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyone who can assist with password reset issues.

    Asked by lotindy  on September 12, 2014 at 09:35 AM

    I can't get into my account and I'm not receiving emails when our form is completed. Could it be that our account is no longer active?

     form url:   https://secure.jotform.us/form/22075524579156

    Page URL:
    https://secure.jotform.us/form/22075524579156

    Emails JotForm secure. my account
  • Profile Image

    Answered by jedcadorna on September 12, 2014 at 11:06 AM

    I have already responded to your other thread. You can view it in here http://www.jotform.com/answers/427773