All my forms have disappeared?

  • Profile Image
    Askkaren
    Asked on September 08, 2011 at 06:55 PM
    All my forms have disappeared???? Can you help? 210-251-5766 or askkaren@gmail.com

    This is a re-post of a comment on

  • Profile Image
    brx250
    Answered on September 08, 2011 at 10:25 PM

    Hi Askkaren,

    We do apologize for any inconvenience this has brought you. I've already reviewed your account and I've seen that there's only one form including the Trash section. I've also checked if there were any email logs for your email address but found nothing. I believe you might have deleted the forms and accidentally emptied the Trash. In this case, I'm afraid we can't do anything further about it as it has been permanently deleted. But you can still recreate/create new forms with your account. Hope this helps.

    If you do have any other issues and concerns, please feel free to contact us again.

    _____________________________________________    

    Albert  | Jot Form  Support