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    Required Image Uploads all missing?

    Asked by gnomon on September 13, 2014 at 11:22 AM


    Most/all of the images sent in for this form seem to be missing.  Please help.  I wrote earlier this week and heard nothing.

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    Answered by Ben on September 13, 2014 at 03:06 PM


    Can you please tell us where have you checked, ie where they are missing from.

    They should be sent to your submissions space on our server if you have not set up Dropbox or FTP transfer.

    I would suggest taking a look at this post here http://support.jotform.com/help/269-How-to-view-Submissions

    Do let us know if that does or does not help you to find the images.

    Also, just to check, since you have only mentioned images and I see that you have several places where the files can be added, not only images, do you by any chance get the other files, but not the images as well?

    Best Regards,