My subscription us due for renewal and I am away on vacation! Can I keep current forms live till I return on the 21st Sept 2014

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    Stephen Tombs  
    Asked on September 15, 2014 at 01:58 AM
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    ashwin_d
    Answered on September 15, 2014 at 04:26 AM

    Hello Stephen,

    I did check your account and found that the subscription payment was not successful on September 14, 2014. I believe the next attempt to charge your card for subscription renewal will be on September 21, 2014. You need to update your credit card details on of before September 21, 2014 and after that your account will be downgraded to free plan.

    As of now your account is in good shape.

    Thank you!