How do I change my funding source?

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    hsword
    Asked on September 09, 2011 at 08:54 AM
  • Profile Image
    mliz
    Answered on September 09, 2011 at 09:11 AM

    Hi,

    Do you wish to change the payment information for your Premium
    subscription with JotForm? If so then here are the steps on how
    to do so. Since you are using Paypal you will have to first
    cancel the existing subscription and resubscribe with the new paypal account:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again.
    But your account will stay Premium until the time you have paid for expires.

    Then you can re-upgrade it with the new PayPal account.

    Let us know if this is not the case.


    Best Regards,
    Mliz