What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change my funding source?

    Asked by hsword on September 09, 2011 at 08:54 AM
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    JotForm Support

    Answered by mliz on September 09, 2011 at 09:11 AM


    Do you wish to change the payment information for your Premium
    subscription with JotForm? If so then here are the steps on how
    to do so. Since you are using Paypal you will have to first
    cancel the existing subscription and resubscribe with the new paypal account:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again.
    But your account will stay Premium until the time you have paid for expires.

    Then you can re-upgrade it with the new PayPal account.

    Let us know if this is not the case.

    Best Regards,