What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting a small Box with a question mark in it when I try to upload a photo into Thank you page.

    Asked by visionisle on September 16, 2014 at 04:36 PM
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    JotForm Support Manager

    Answered by Jeanette on September 16, 2014 at 04:43 PM

    You are not probably using the correct method. Here is how:

    Click on the Embed Image icon and paste the URL of the image (for example use this one)


    If you want to add more pictures, just use a public image repository such as dropbox, imgur, etc.

    Do let us know should you have more questions.

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    Answered by visionisle on September 16, 2014 at 05:01 PM
    Thank you figured it out
    Your fast response is great
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    Answered by Ben on September 16, 2014 at 05:04 PM


    It is great to hear that you were able to resolve your issue.

    Do let us know if you have any other quests with JotForm that you might need our assistance with.

    Best Regards,