- daunmarAsked on September 09, 2011 at 03:38 PM
- JotForm SupportNeilVicenteAnswered on September 09, 2011 at 04:17 PM
We are sorry for any inconvenience caused. Posting in the support forum or sending us an e-mail should get you in contact with our support team in the quickest time possible.
Here's what happend with your issue:
Since you used the same e-mail address for both acccount's billing, Plimus's system had a glitch and downgraded the account daunmar instead of RRCC.
Anyway, everything's ok now and your account daunmar and the forms under it are good to go. Should you have other issues or concerns, just let us know by posting a question on this forum or sending us an e-mail at firstname.lastname@example.org
Thank you for your continued patronage. Have a safe weekend!