I just upgraded my account and paid and now being asked to do it again?

  • bumblemills
    Asked on September 17, 2014 at 3:31 AM

    Hi I just upgraded to a monthly paid account b.mills@gwac.org.au, then it is asking me to do it again? Can you let me know what has happened to what I paid. I have received an email receipt. 

  • Ashwin JotForm Support
    Replied on September 17, 2014 at 4:42 AM

    Hello bumblemills,

    I have taken care of your account issues and upgraded it to premium monthly subscription. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!