What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for this inconvenience. Currently, we are experiencing problems with our default sending method that is why we switched to our secondary sending method. This is a temporary problem and it will be fixed soon.
In the mean time you can use our SMTP method to send emails to your target address. You can configure your own SMTP email by following our complete guide here http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
We'll let you know in this thread once this is fixed.
Thank you for your patience and understanding.
Chief Technology Officer
Both reply to and from name problems are fixed,
Thank you for your patience,