What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What if a field is required, but hidden by a condition?

    Asked by clayeurope on September 17, 2014 at 10:53 AM

    If a field is required but hidden based on a previous answer, will this be a problem? I'd prefer not to have to set conditional requirements to each response (I'm using a lot of conditions). Setting everything to required would be much easier, but not if it locks things up (since people wouldn't answer otherwise "required" answers). I could test this myself, but I want to make sure I'm not missing something that will mess up later.

    hidden problem
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    JotForm Support

    Answered by Kiran on September 17, 2014 at 12:08 PM

    If a field is hidden by a condition, then the required status of that particular field gets void. User will not be able fill in this field and can submit the form without this field. If the user has to fill the field it should be displayed on the form.

    Hope this answers your question. Please let us know if you have any other questions.

    Thank you!

     

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    Answered by clayeurope on September 17, 2014 at 02:26 PM

    Perfect! Yes- clear answer, and the one I was hoping for! That means I should be able to mark everything as required and not worry about them not being able to submit because hidden questions are "required".

    I have to say - I'm really impressed with JotForm! You have a great service and a platform that is simple and gets right to the point! And great customer support.

    Thanks!

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    JotForm Support

    Answered by Kiran on September 17, 2014 at 03:11 PM

    Yes. You are right. You can test this on the demo form here

    http://form.jotformpro.com/form/42596387098977? 

    Thank you for your compliments.

    Please do not hesitate to get back to us if you need further assistance. We will be happy to help.

    Thank you!!

  • Profile Image

    Answered by clayeurope on September 17, 2014 at 05:01 PM

    Very nice! Appreciate that.