What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Inventory Widget not keeping count?

    Asked by MyTownInteractive on September 17, 2014 at 05:03 PM

    When people reserve a time slot the allotted slots available do not decrease.  For example we have 12 slots available.  If someone reserves for 2 people then the number of slots left should go to 10.  It was working yesterday.

     

    Thanks!

     

     

    Page URL:
    http://www.jotform.com//?formID=42596262475160

    count inventory widget
  • Profile Image
    JotForm Support

    Answered by jonathan on September 17, 2014 at 06:04 PM

    Hi,

    Please make sure that you have applied the API key in the widget's configuration.

     

    I used a test jotform http://www.jotform.me/form/42596484456468 using a clone of yours and the widget was working just fine. You can try submitting my demo jotform and check the result yourself.

     

    Hope this help. Inform us if issue persist.

    Thanks!