I did not want an upgrade but the form was upgraded.

  • Rishirajrox
    Asked on September 19, 2014 at 7:51 AM

    Please let me know how to cancel the upgradation.

     

    Regards

    Oshin Goel

    i12oshing@iimidr.ac.in

    +91-7389921722

  • David JotForm Support
    Replied on September 19, 2014 at 11:04 AM

    Hi,

    You may downgrade your subscription in your account.

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    I did not want an upgrade but the form was upgraded Screenshot 20

    Hope this helps.

    Thank you