What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I did not want an upgrade but the form was upgraded.

    Asked by Rishirajrox on September 19, 2014 at 07:51 AM

    Please let me know how to cancel the upgradation.

     

    Regards

    Oshin Goel

    i12oshing@iimidr.ac.in

    +91-7389921722

    upgraded
  • Profile Image
    JotForm Support

    Answered by david on September 19, 2014 at 11:04 AM

    Hi,

    You may downgrade your subscription in your account.

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    Hope this helps.

    Thank you