my form is now no longer allowing me to check boxes and it is also showing my conditional parts of the form without selection on firefox

  • shoegal
    Asked on September 19, 2014 at 10:35 AM

    my form is now no longer allowing me to check boxes and it is also showing my conditional parts of the form without selection on firefox...

    Jotform Thread 431403 Screenshot
  • David JotForm Support
    Replied on September 19, 2014 at 12:33 PM

    Hi,

    I checked your form page in FireFox, IE, and Chrome and it appears to be working fine in all three.  Here is FireFox specifically:

    my form is now no longer allowing me to check boxes and it is also showing my conditional parts of the form without selection on firefox Image 1 Screenshot 30 

    my form is now no longer allowing me to check boxes and it is also showing my conditional parts of the form without selection on firefox Image 2 Screenshot 41

    I used the username and password from your other thread for access.  You may want to clear your browsers cache and cookies to see if that helps.  Occasionally loading and older cached version of a form can causing bugs with certain interactions.

    If you are still having trouble with the selections and conditions not working in your embedded form, let us know and we will be happy to see what else we can find.