JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I upgraded to premium but my account still shows freeAsked by albertoDG on September 19, 2014 at 11:33 AM
Hola, pagué la cuenta PREMIUM y me sigue apareciendo la cuenta FREE, ¿qué pasa?
Hello, i paid for PREMIUM account and still appears FREE account, ¿what's happening?
I see you are having a problem with your account after upgrading to premium.
I looked at your account and searched for your order but unfortunately I'm unable to locate anything.
Can you please provide us with a reference number for your order and we'll fix it right away.