I upgraded to premium but my account still shows free

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    Asked on September 19, 2014 at 11:33 AM

    Hola, pagué la cuenta PREMIUM y me sigue apareciendo la cuenta FREE, ¿qué pasa?


    Hello, i paid for PREMIUM account and still appears FREE account, ¿what's happening?


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    Answered on September 19, 2014 at 01:26 PM

    I see you are having a problem with your account after upgrading to premium.

    I looked at your account and searched for your order but unfortunately I'm unable to locate anything.

    Can you please provide us with a reference number for your order and we'll fix it right away.