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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload file size

    Asked by TheCreativeSoul on September 19, 2014 at 02:08 PM

    hi,

     

    I have ben using your service for a little while, and i love it!

     

    its tome to upgrade from the free version - woo hoo for you

     

    my question is, at the moment each individual image uploaded is limited in size - its pretty small.

    are there options to expand the size of the upload limit on pictures. or other upload options

     

    please advise

    thanks lots

    Moully

    Page URL:
    http://thecreativesoul.org/call-for-art/new-art-blog-on-chabad-org

  • Profile Image

    Answered by Carina on September 19, 2014 at 03:31 PM

    Thank you for your kind feedback. We're glad that you are happy with our service. 

    Uploaded files can have a maximum size of 2GB. Of course this maximum size needs to be in acordance with the account's monthly plan limits.

    The upload field default maximum size is 1024Kb (1MB). It is necessary to edit this value if you wish to receive bigger files.:

    You need to insert the value in KB. To convert from MB to KB you can use this form:

    http://www.jotformeu.com/form/42616530671351 

    Let us know if we can assist you further.
    Thank you