Not receiving submissions via Email

  • SLT2
    Asked on September 19, 2014 at 4:29 PM

    Everything has been working fine then one day the email notification said "undefined". Support said the information was blank. Thete were no fields in the email notification settings. So i fixed. Tested. Everything fine. Now today the forms wont email to me. 

  • Mike_T Jotform Support
    Replied on September 19, 2014 at 4:51 PM

    As far as I can see, the messages are being sent.

    However, since you have switched the Sender email from default one, the sending source has been switched too. In order to test the new sending method, please submit your form.

    If you need any further assistance on this, please let us know.