My Forms will not let me tick the check box to access the form

  • Profile Image
    Stephen 
    Asked on September 19, 2014 at 07:24 PM

    I've been trying to access my forms, but each time I try and tick the checkbox nothing happens. So I can't access my forms from this page, or see anything at all.
    Please advise

  • Profile Image
    ashwin_d
    Answered on September 20, 2014 at 03:47 AM

    Hello Stephen,

    I'm sorry for the trouble caused to you.

    Have you tried clearing your browser cache already? Please clear the browser cache and that should solve your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache  

    If the issue persists, I would suggest you to sign out form your account and then click on the following URL before you sign in again:  http://www.jotform.com/?noCDN=true 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!