What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to send Email

    Asked by Mithlesh on September 12, 2011 at 04:35 AM

    As i using jotform for event request. when user submit form email is send to.two person which have same domain name but email is send to only one person other person did'nt got any email.lnstead of there email address if i replace gmail email address mail are coming.

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    JotForm Support

    Answered by mliz on September 12, 2011 at 03:20 PM


    We would be happy to assist you with this issue.
    I searched our member database using your email address and it came
    up associated with a guest account however there was no form present.
    In order to help you further with the matter we need the form in question
    so that we can take a look on what might be causing the problem.

    We'll await for your response.