How can the print out form show the check box on the radio button?

  • Profile Image
    BCRL
    Asked on September 12, 2011 at 04:57 AM

    The user / customer, when they check box the radio button on the form.

    They are print out (Print Button) before sumit to keep the document and the document is not show the any checked.

     

    Could you please let me know, how can we do?

     

    Thanks.

    Pattarawut Wongprates

    Email: rsvn@bellcar.co.th

  • Profile Image
    abajan
    Answered on September 12, 2011 at 10:34 PM

    Hi Pattarawut

    Thanks for asking. There is a known issue (not isolated to JotForm) where some browsers do not print check boxes and/or radio buttons.

    There are a couple of solutions you could try to resolve this:

    1. Replace the radio buttons with drop downs like another JotForm user did here to solve the same issue. (CAUTION! Save the submissions for the form to your computer first.)

    2. Make a confirmation page according to the instructions in this user guide article and place the Print Form button on that page instead of on the page with the form. Insert this code next to the other buttons on the confirmation page.

    Please let us know if you need assistance with implementing these suggestions. We'll be happy to help.

    Regards


    ~ Wayne