What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are getting random PDF not supported even if they don't upload a pdf

    Asked by mofilm on September 12, 2011 at 05:01 AM
    Page URL:

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    JotForm Support

    Answered by liyam on September 12, 2011 at 11:29 AM

    Hello mofilm,

    We apologize for your inconvenience.

    Is this problem still occuring?  If so, can you please tell us how this happens? including other details such as the browser used can be of great help.

    I have cloned and tested your form in my account but so far I did not encounter any error, including when I have uploaded a pdf document.