What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms emailing to wrong person

    Asked by doorbell on September 12, 2011 at 10:53 AM

    I have several forms in Jot Forms that go to different websites.   When I created the latest two forms, it sends notifications to additional email addresses that are NOT set up to receive this information.


    What can I do?


    As you can see in the attached screenshot, it says at the top that the form was submitted to JimmyZ Homes, but should have been submitted to Doorbell buys houses fast... and Not to the email that it went to. 

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    JotForm Support

    Answered by abajan on September 13, 2011 at 01:45 AM


    I'm a bit curious about something. You stated that you have several forms but I can only find one (1) on your Free account. Do you have other JotForm accounts?

    As to the main issue, it appears to me that someone cloned your form and changed the subject but forgot to change the email address. If there are no entries on the submissions page of the form in question, that is likely what happened.

    Please keep us updated on the situation.

    ~ Wayne