Not receiving jotform email notifications

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    Asked on September 22, 2014 at 05:49 PM


    I have the form source code on my website with paypal pro integration.  Everything is working but I am not getting an email with the form info.  ie. particpants contact info, email, etc... from jotform?  Am I missing something?  Thanks.


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    Answered on September 22, 2014 at 05:59 PM

    It appears that the Email Notification recipient is not specified on your jotform. Please follow the next guide to find out how to update the email recipient:

    Finding out E-mail Address used for submission notifications

    If you need any further assistance on this, please let us know. We will be happy to help.