What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Disabled form is not displaying the warning message when form is embedded

    Asked by inspireworks on September 23, 2014 at 02:57 PM

    Hi Is it possible to disable your form but leave a message like "Thank you at this time registration is currently closed" on the page then have that go away once the form is enabled again. Thank you.

    disabled form warning message
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    JotForm Support

    Answered by Welvin on September 23, 2014 at 04:33 PM

    Hi,

    Yes, that is possible. Please check this guide: https://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms.

    In the Form Limits tab, change the message there:

    Thank you!

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    Answered by inspireworks on September 23, 2014 at 04:38 PM

    It doesnt appear that a mesage is put up when my form is inactive.

     

    http://www.inspireworksenrichment.com/AgawamRegistration.htm

     

    If I enable the form I can see the form, but when it is disabled I only get a blank page.

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    JotForm Support

    Answered by Mike_T on September 23, 2014 at 05:49 PM

    Please replace your jotform Embed code with an iFrame version. It will display the form warning on your web page.

    Please give it a try and let us know if you need any further assistance.

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    Answered by inspireworks on September 23, 2014 at 07:46 PM

    using iframe puts an ugly grey box on my page and the disabled message is shown very far down on the page.  Is there another way that I can keep the regular embed code and have the disabled message show up?

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    JotForm Support

    Answered by EltonCris on September 24, 2014 at 02:14 AM

    @inspireworks

    Thanks for your reply.

    I was able to reproduce the problem when I tried embedded a disabled form on a clean HTML page. https://shots.jotform.com/elton/disabled_form_test.html

    It is displaying this error on the browser console log so I think this is considered a bug.

    I have now forwarded this to our developers for further investigation. Once this is fixed, we'll update you via this thread.

    Thank you!

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    Answered by sammamish on November 03, 2015 at 12:41 PM

    I am also having that trouble with the embedded code, is there an update?