What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can't access account

    Asked by Kina on September 12, 2011 at 05:59 PM

    Hello i'm trying to access my account but it keep saying email, user name or password is correct.  I can't not seem to remember it and I have several forms set up in the account.  Is there away you can reset it.


    Thanks  A Mil!


    Page URL:

  • Profile Image

    Answered by allanftd on September 13, 2011 at 02:27 AM

    Hi Kina,

    We have sent the instructions on how to reset your password to your email address takecareofyoufirst@gmail.com. Kindly check your mailbox and let us know if you received it or not.

    Thank you for using JotForm!