The first column of my excel spreadsheet export does not appear

  • Profile Image
    heliorosa
    Asked on September 23, 2014 at 10:30 PM

    Quando peço para baixar a planilha Excel,  a primeira coluna não aparece. 

    Preciso desta Planilha com urgência. 

    Translated: 

    When I ask to download the Excel spreadsheet, the first column does not appear. 

    I need this urgently Worksheet. 

  • Profile Image
    TitusN
    Answered on September 24, 2014 at 03:36 AM

    Hello, 

    Is this the form from which you would like to export the excel data? http://www.jotformz.com/form/41753517575663

    I tested an excel export from that form's submissions - and the first column was indeed empty: 

    If it is, then this might help:

    From the submissions page, kindly activate the submission date information as shown below, then try the excel export download again as shown below: 

    Let us know if this helps. 

    I've also let our developers know about this, and they might advice further upon checking. 

    Thanks

     

  • Profile Image
    alp_deniz
    Answered on September 26, 2014 at 04:02 AM

    The issue has been fixed. Thank you very much for letting us know.

    All the best