What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The first column of my excel spreadsheet export does not appear

    Asked by heliorosa on September 23, 2014 at 10:30 PM

    Quando peço para baixar a planilha Excel,  a primeira coluna não aparece. 

    Preciso desta Planilha com urgência. 

    Translated: 

    When I ask to download the Excel spreadsheet, the first column does not appear. 

    I need this urgently Worksheet. 

    excel
  • Profile Image
    JotForm Support

    Answered by TitusN on September 24, 2014 at 03:36 AM

    Hello, 

    Is this the form from which you would like to export the excel data? http://www.jotformz.com/form/41753517575663

    I tested an excel export from that form's submissions - and the first column was indeed empty: 

    If it is, then this might help:

    From the submissions page, kindly activate the submission date information as shown below, then try the excel export download again as shown below: 

    Let us know if this helps. 

    I've also let our developers know about this, and they might advice further upon checking. 

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by alp_deniz on September 26, 2014 at 04:02 AM

    The issue has been fixed. Thank you very much for letting us know.

    All the best