- adam9280Asked on September 24, 2014 at 11:10 AM
- JotForm SupportdavidAnswered on September 24, 2014 at 01:04 PM
The refund process is the same as our monthly accounts. We offer a 30 day money back guarantee. If you any reason you wish to cancel within the first 30 days, let us know and we will be happy to refund you the full amount.
- adam9280Answered on September 24, 2014 at 01:22 PM
Thank you. What if it's after the 30 day? Do you pro-rate the unused portion?
- JotForm SupportWelvinAnswered on September 24, 2014 at 02:34 PM
Yes, a prorated refund will be applied.