What is the refund process when purchasing 1 or 2 years?

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    adam9280
    Asked on September 24, 2014 at 11:10 AM
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    david
    Answered on September 24, 2014 at 01:04 PM

    Hi,

    The refund process is the same as our monthly accounts.  We offer a 30 day money back guarantee.  If you any reason you wish to cancel within the first 30 days, let us know and we will be happy to refund you the full amount.

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    adam9280
    Answered on September 24, 2014 at 01:22 PM

    Thank you. What if it's after the 30 day? Do you pro-rate the unused portion?

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    Welvin
    Answered on September 24, 2014 at 02:34 PM

    Yes, a prorated refund will be applied.

    Thank you!