What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to update billing information on my account?

    Asked by textus on September 26, 2014 at 04:05 PM
  • Profile Image

    Answered by Mark on September 26, 2014 at 05:17 PM


    Please follow these simple steps to do that.

    1. Find your Plimus username in the email that was sent to you when you paid for your first subscription.

    2. If you forgot your password, reset your Plimus password by entering your email and Plimus username.

    3. Login to Plimus via this page.

    4. Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription.

    5. Save the changes to update your account.

    If you have further questions, please do let us know.