I can't open some uploaded files on my mailed notification

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    Enoes
    Asked on September 13, 2011 at 09:41 AM

    Hello,

    On my mailed notification, I saw this URL for an uploaded file : http://www.!.com/ and so I can't open it.

    However, I can open this file when I open my account on your Website : www.jotform.com.

    Do you know why ?

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    NeilVicente
    Answered on September 13, 2011 at 01:46 PM

    Hi,

    I cloned your form onto my own account and made test submits with uploads. So far, after many tries, I was unable to recreate your problem.

    May we know which email client you are using to read your emails? There might be a problem with the way it displays the URLs. Have you tried using Outlook or Thunderbird? If not, please do so, then let us know if it makes any difference. Thanks!


    Neil

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    yasinco
    Answered on September 13, 2011 at 01:47 PM

    Gmail Aol And Yahoo Work For Me Maybe What Type Of Email Account Service Do You Have!!!

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    Enoes
    Answered on September 15, 2011 at 12:55 PM

    Thank you for answer !

    We're using Outlook. We have problems for opening some files and I don't understand why. In the same notification for instance, I can have 12 pdf, open easily 10 files and be unable to open 2 files.

    And I never got any pb for opening file on my web account.

    Katia

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    NeilVicente
    Answered on September 15, 2011 at 01:31 PM

    Hi Katia,

    By "web account", do you mean your e-mail account or your JotForm account?

    Can you describe what happens when you try to open a file that cannot be opened?

     

    Neil

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    davidrogers
    Answered on March 08, 2013 at 11:26 AM

    I would advise you for solving problem how to repair ost file

    http://www.repairost2007.ostrepairtoolbox.com owns unique data scanning methods which recover the complete email body with attachments preserved