What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to retrieve JotForm account password

    Asked by Ui Suk  on September 26, 2014 at 10:14 PM
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    Answered by Ben on September 27, 2014 at 04:47 AM


    Please try using our forgot password feature. You can find it on our login pages here http://www.jotform.com/login

    You will receive an email with the link to follow to reset the password in the email that is sent to you. The email is sent using the same servers and sender information as this ticket so it should be delivered to your account if this does as well.

    If you still have difficulties accessing your account after trying to reset the password do let us know.

    Best Regards,