What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    pricing: can I upgrade to premium and the downgrade to free?

    Asked by fruffino on September 13, 2011 at 11:44 AM

    Hi JotForm,

    I have just discovered your service and it's very cool!


    For most of the time I'll be happy with the Basic subscription (100 submission are enought for me), but for 2-3 months a year I will need more submissions. Can I upgrade to premium only per one or two months a year? Or once I have upgraded I have to keep the premium costs for the rest of the year?


    thank you,


    Page URL:

  • Profile Image

    Answered by allanftd on September 13, 2011 at 12:59 PM

    Hi Francesco,

    Yes, you can upgrade your account for a few months only then revert back to the basic (free) account after the peak season is over. Just choose the monthly recurring plan, and then when you no longer need it just go to your Account Settings Pae and press the Cancel button to downgrade your account.

    Please let us know if you need further assistance. Thank you and enjoy using JotForm!